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Staff Business Systems Analyst Technical Solutions
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$125,000 - $184,000 a year
Full-time
- We are seeking a highly motivated Technical Solutions Operations (TS Ops) Business Systems Analyst to design and oversee the technology systems that enable Technical Solutions (TS) to operate efficiently and achieve our strategic goals.
- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- Experience: 8+ years of experience in support strategy or a similar role as a business analyst in implementing multi-channel ticketing systems and AI solutions (i.e. Zendesk, Salesforce Service Cloud).
- Ownership: Demonstrated ability to work cross-functionally and take direct responsibility for outcomes in collaboration with Support, Technical Post Sales, Sales Engineering, Product and Engineering teams.
- Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability.
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