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Staff Analyst - Sales Team (Mailchimp)
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- Using a combination of SQL, Excel/Sheets, and Tableau, analyze multiple kinds of data sets to provide a complete picture of user behavior
- Identify and synthesize both quantitative and qualitative research and trends related to the business
- Lead the development, improvement, and automation of Customer Team Initiative reporting (e.g., Tableau & Looker dashboards, visualizations)
- Deep understanding of customer support, sales enablement (Salesforce reporting, lead enrichment, propensity modeling, quota setting, etc) and user behavior data analysis is a plus (Salesforce, Google Analytics, Adobe Analytics, etc.)
- Advanced knowledge in SQL and experience working with cloud based data warehouses (Google BigQuery, Redshift, or Snowflake)
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