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Sr Mgr, Product Mgt
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- It supports the Tractor Supply Co. - Life Out Here Strategy, increasing sales/profit, and an optimizing the customer experience.
- This includes publishing of promotions, validation of navigation & links, testing new or updated functionality, and analyzing customer feedback.
- Essential Duties and Responsibilities (Min 5%) Define the product vision & strategy for products that support the omnichannel customer journey through the Consumer Mobile App. Drive incremental sales, profit, and increased customer satisfaction through the delivery and use of products and capabilities for consumers and Tractor Supply team members.
- Leverage market trends & consumer research, competitive analysis, metrics, data analysis, and customer feedback to identify business and customer experience opportunities that will position TSC as best in class.
- Explicate exceptional customer journeys, business processes, and operational plans that will utilize the products and features delivered.
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