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Sr Homeowner Advocacy - Root Cause Analyst
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Full-time
- Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies.
- Our clients are businesses that own mortgage loans (such as banks and real estate investment firms).
- Designs, tests, and implements short-term and long-term mortgage compliance review policies, procedures, and test plans to improve servicing compliance.
- Acquires and maintains an elevated level of understanding of mortgage servicing policies and procedures.
- Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.
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