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- Department/Supervisor: Assistant Manager, Restaurant General Manager
- Resolves guest complaints quickly, while maintaining positive guest relations using L.A.S.T.
- Certified in all Team Positions/Team Trainer/Inventory Specialist/B.O.H.Leader/F.O.H. Leader
- Resolves conflicts and improves team member performance issues in a constructive manner and according to policies and communicates effectively, has strong interpersonal and conflict resolution skills
- Oversees proper product preparation, rotation, portioning, cooking and holding times.
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