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ServiceNow Configuration Analyst
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Full-time
- Responsible for CMDB data analysis, research, troubleshooting, data enrichment, and other CMDB governance tasks.
- Engage with stakeholders to implement or enhance integration interfaces with other applications that leverage or provide CMDB data (e.g., Discovery, OEM/internal data sources, AMDB/hardware asset logistics, Software Asset Management).
- Schedule and lead CMDB data audits, data enrichment efforts, and other critical CMDB governance processes through data and process owners.
- Support the onboarding of new Applications or Business Services into the CMDB.
- Collaborate with owners of other Service Catalog items that leverage or impact CMDB data, driving governance of Configuration Management processes and ensuring standards and policies are met.
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