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Senior User Researcher
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Full-time
- As a Senior User Researcher, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences.
- You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions.
- You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound physical, cognitive and social human factors practices.
- Create test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and applications.
- Contribute to the development and implementation of design concepts, providing guidance on user interface design considerations, with emphasis on desktop and portal applications for complex network management and device configuration.
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