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Senior Supervisor, Business Operations
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$64,000 a year
Full-time
- Monitor and analyze supervisor performance toward achievement of improving agent/call center growth and development/evolution.
- Partner/Collaborates with supervisors and Novo.
- Lead and facilitate sessions conducted with specific agenda and partner with Service Delivery/Ops and processing teams to ensure effective partnership/collaboration and delivery.
- Results-oriented individual who is highly motivated, decisive, flexible, and has the creativity to excel in and contribute to a rapidly growing company with minimal guidance.
- Proficient in using Microsoft applications (MS Word, MS Excel, MS PowerPoint)
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