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Senior Pre - Services Specialist
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- The primary responsibility of the Senior Pre-Services Specialist is to take inbound calls, make outbound calls, timely and accurately schedule and pre-register patients in the SMS and Cerner systems.
- This position is also responsible for interpreting managed care contracts; trending payer issues; Medicare regulations; medical and anatomy terminology and applying the knowledge to the scheduling and registration process.
- Perform Scheduling, Pre-Registration and if needed insurance verification within 24 hours of receipt of reservation/notification for both inpatient and outpatient services
- Contact physician to resolve issues regarding prior authorization or referral forms
- Contact patient in a timely and courteous manner to confirm or obtain missing demographic information in Invision PDIX, quote/collect patient payment and instruct patient on where to present at time of appointment.
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