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Senior Member Service Representative
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- Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one's ability to prosper.
- Since 1994, HOPE has generated more than $3.6 billion in community development financing that has benefitted more than 2 million people in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and nationwide.
- The Senior Member Services Representative performs a wide variety of teller, administrative, branch operations and clerical duties.
- Process all in-branch and online consumer loan applications accurately, timely, and manage loan exceptions
- Mentor, train and coach MSR staff as needed and approve teller transactions as appropriate
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