City National Bank

The Senior Manager, Risk Program Engagement role is responsible for the development and execution of the 1LOD Controls Office's deliverables related to communications and change management around regulatory remediation, risk and control practice transformation, and strategy.. Define, execute and advance a strategic internal communications and enablement strategy to drive 1LOD risk and control programs and practices, achieving successful engagement and adoption from the 1LOD Controls Team, lines of business and the broader enterprise.. Ensure 1LOD risk and control practice strategies, practices and requirements are fully understood through strategic communications across a variety of mediums (e.g., email, Teams, SharePoint, intranet, etc. Work with Corporate Communications, Organizational Change Management, enterprise change risk management and other first- and second line of defense partners on messaging, as appropriate.. Minimum of 5 years' experience in organizational change management, strategic planning, project management, or similar experience

senior manager

SENIOR MANAGER RISK PROGRAM ENGAGEMENT WHAT IS THE OPPORTUNITY? The 1LOD Controls Office's Senior Manager, Risk Program Engagement supports the adoption and success of the division's and 1LOD's risk programs and practices, including communications, change management, and the implementation of new and updated processes and procedures.The Senior Manager, Risk Program Engagement role is responsible for the development and execution of the 1LOD Controls Office's deliverables related to communications and change management around regulatory remediation, risk and control practice transformation, and strategy.Responsibilities include, but are not limited to, development of strategic, project, and organizational change communications, and driving engagement and adoption of key risk and control initiatives across the first line of defense. The ideal candidate is able to independently lead, collaborate and consult on communication efforts for regulatory remediation projects and deliverables, risk and control practices, and other 1LOD Controls Office initiatives. They have the ability to translate complex initiatives and changes and craft business-friendly, human-centric messages.The ideal candidate will develop and maintain communication and engagement strategies, plans and key messages that support the 1LOD Controls Office's strategies and target operating model. The ideal candidate has strong written and verbal communication skills and produces engaging and effective presentations for executives, senior management and other internal and external audiences, including regulators. The Senior Manager, Risk Program Engagement must be detail-oriented, a self-starter and innovative. They have an affinity for individual ownership of outcomes and engagement with project management teams and stakeholders, and drive continuous process improvement.This role is highly visible and demanding, requiring diligent organization, attention to detail and a targeted, agile mindset. We are seeking a candidate who can see deliverables through end to end, regardless of ownership, and who is an effective people manager and leader. What You Will Do <ul><li>Define, execute and advance a strategic internal communications and enablement strategy to drive 1LOD risk and control programs and practices, achieving successful engagement and adoption from the 1LOD Controls Team, lines of business and the broader enterprise.</li><li>Build robust communications plans for various 1LOD risk and control programs, develop messaging and materials, and explore creative ways of communicating to drive understanding of risk programs, processes and progress.</li><li>Apply audience insights and analytics to continuously improve and evolve messaging and tactics.</li><li>Support communication of risk and control 1LOD procedures and guidelines.</li><li>Support development and execution of training and training materials for 1LOD risk methodologies.</li><li>Foster understanding and interest amongst colleagues to continue to build a strong risk culture.</li><li>Drive engagement and adoption of key 1LOD risk and control initiatives across the bank.</li><li>Manage communications and change management processes, methodologies, tools, and templates, including impact analyses and readiness checklists. Ensure 1LOD risk and control practice strategies, practices and requirements are fully understood through strategic communications across a variety of mediums (e.g., email, Teams, SharePoint, intranet, etc.).</li><li>Oversee and develop engaging presentations for executives, senior management and other internal and external audiences.</li><li>Prepare presentation and speaking materials for executives and senior management.</li><li>Oversee and manage content relevant to various communication channels and audiences, including division intranet and SharePoint sites.</li><li>Work with Corporate Communications, Organizational Change Management, enterprise change risk management and other first- and second line of defense partners on messaging, as appropriate.</li><li>Manage interdependencies with other projects and align strategies and messaging accordingly.</li><li>Lead practice-specific projects, councils and/or working groups as needed.</li><li>Support ad hoc and strategic initiatives for the 1LOD Controls Team and Chief Controls Officer.</li><li>All other appropriate duties as required. </li></ul>Must-Have* <ul><li>Bachelor's Degree or equivalent</li><li>Minimum of 10 years' experience in communications, copywriting, copyediting, marketing/PR or similar experience</li><li>Minimum of 5 years' experience in organizational change management, strategic planning, project management, or similar experience</li><li>Minimum of 7 years' work experience in financial services </li></ul>Skills And Knowledge <ul><li>Microsoft 365 Suite</li><li>Experience in developing and maintaining intranet sites using SharePoint</li><li>Intermediate to advanced skills in Excel; Visio preferred</li><li>Experience developing presentations and reports for executives and senior management</li><li>Understanding or willingness to learn organizational strategy development and execution</li><li>Project management experience</li><li>Adobe InDesign or Creative Cloud preferred </li></ul>Compensation Starting base salary: $127,626 - $237,014 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. <ul><li>To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. </li></ul>Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' About City National We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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