Upvote
Downvote
Senior Genesys Developer
Share Job
- Suggest Revision
- At least 3 to 5 years of experience in application development, focusing on multichannel self-service IVR and Omni-Channel Orchestration Routing using Genesys Cloud CX.
- solutions using Genesys Cloud CX Architect.
- Proven track record in delivering customer interaction solutions across various channels, including IVR, web, email, chat, SMS, and social media.
- Deep knowledge of various Self-Service and speech recognition vendors, including hands-on experience with leading products from Amazon, Genesys, and Nuance, as well as knowledge of WFM Reporting and Analytics.
- Must be a Genesys Cloud CX certified professional in one or more focused solution areas (Inbound, Outbound, Multi-channel, Recording, Reporting, etc
Active Job
Updated 9 days agoSimilar Job
Relevance
Active