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Senior Customer Success Manager
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- Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.
- Sword Health is looking for an entrepreneurial individual to join our fast-paced and dynamic Customer Success team.
- We are seeking Customer Success experts who are comfortable managing a range of accounts, who love building relationships with customers, and who are laser focused on delivering results.
- Manage the end-to-end client lifecycle for a growing list of enterprise customers - drive client implementation, employee engagement, and the demonstration of value.
- Own a strategic area of Sword's Customer Success practice, defining our strategy and constantly iterating the team's playbook(s) including marketing plans and renewal planning.
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