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Senior Client Service Representative - Employee Benefits
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Full-time
- We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
- As a Client Service Representative, you will play a central role in driving service excellence for our clients that sets us apart from our competition.
- Assist with day-to-day service issues and concerns including claims, billing, eligibility, enrollment, and coverage issues.
- Assist in managing billing and billing reconciliation issues to support proper carrier invoicing and accurate plan enrollment.
- Provide benefit enrollment support, including preparing materials, coordinating carrier materials and filing updated plan information and files in client files as part of document management requirements and according to workflows and assuring accuracy for compliance.
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