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Senior Associate of Corporate Strategy
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- Lead the company's customer insights efforts through management of Net Promoter Score, Public Reviews, Primary and Secondary Customer Research and Surveys, and Quantitative Data.
- Establish the strategy and process for collecting, tracking, and monitoring Net Promoter Score (or other CSAT metrics).
- Work with Product and User Research to plan, design, and test ideas.
- Bachelor's degree in Communication, Marketing, Marketing Analytics, Data Analytics, Economics, or a related field and 3 years of relevant experience as Data Analyst, Business Analyst, Consumer Insights Analyst or in similar role.
- In alternative, we will accept a Master's degree in Communication, Marketing, Marketing Analytics, Data Analytics, Economics, or a related field and 1 year of relevant experience as Data Analyst, Business Analyst, Consumer Insights Analyst or in similar role.
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