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Senior Access Control And Surveillance Specialist
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- The Senior Access Control and Surveillance Specialist interacts with potential and current customers, as well as with the technical staff at Softrim including (but not limited to) Pre-Construction Services (Sales and Design), Project Managers, Scheduling, Networking, Telephony, Nurse Call, and Structured Cabling.
- Manage and support all installations of all access control and digital security surveillance systems, both local and remote.
- Triage and assess the status of any new incoming service calls, and work closely with the Scheduler as to the proper means (remote, on-site) and urgency of the matter.
- Provide technical support on access control hardware/software and digital security surveillance hardware/software, both local and remote, including on-call support.
- Maintain full system database backups and current software/firmware maintenance on all existing access control and digital security surveillance systems.
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