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Salesforce Business Analyst
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- Salesforce Business Analyst
- The Salesforce Business Analyst reports to the Associate Director of Operations and Planning and will be responsible for gathering requirements, analyzing business processes, and maximizing the use of Salesforce.com in support of evolving business needs for the Educational Innovation (EI) organization.
- The Salesforce Business Analyst will work on a variety of Salesforce projects and initiatives encompassing all enterprise applications, including the configuration, implementation, integration and troubleshooting of Salesforce.com for EI. They will facilitate business process review and application prototyping sessions as well as providing business process analysis and insight into best practice methodologies.
- The Salesforce Business Analyst will manage the development of reports for all business development and customer relationships.
- The Salesforce Business Analyst will be the primary contact and problem-solver for issues and concerns related to the Salesforce product, and will be the primary liaison with the vendor.
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