Alight Solutions

The Revenue Enablement team is looking for a learning and development professional with a background working in and/or creating enablement programs, tools and training content for sales, partner, and non-sales related roles.. Reporting to the SVP of Revenue Enablement, the Sales Enablement & Experience Director will be responsible for designing, creating, launching, facilitating and measuring learning programs and modules that deliver on a set of outcomes and requirements for both the business and the learner.. Learning methods may include: classroom, reading, eLearning, webinar, roleplay, stand and deliver, teach-back, guided selling etc.. Collaborate with sales leadership, sales operations and sales enablement to define sales learning and development requirements. Measurement should include: activity performed, learning / development delivered, program quality, program adoption by sales, impact of learning/development on selling outcomes

experience director

Our Story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – Be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com
Position Summary
The Revenue Enablement team is looking for a learning and development professional with a background working in and/or creating enablement programs, tools and training content for sales, partner, and non-sales related roles. Reporting to the SVP of Revenue Enablement, the Sales Enablement & Experience Director will be responsible for designing, creating, launching, facilitating and measuring learning programs and modules that deliver on a set of outcomes and requirements for both the business and the learner. The programs developed span on-demand, virtual and live classroom training.
Key responsibilities
Strategize and design sales methodology, sales process, and sales plays
Partner with Sales Leadership to create and deliver custom enablement solutions
Support onboarding curriculum, process, development and facilitation to shorten time to impact of sales organization
Help design partner enablement programs and content
Design and develop, in partnership with senior sales leadership, individualized and role-based development plans for the sales force using a variety of methods including: Design onboarding and continuous learning training content for new hires
Create coaching guides and materials to reinforce key learning initiatives
Design and develop remedial training or continuing education to reinforce key behaviors and skills
Design and develop, virtual and live certification programs
Develop training that aligns with organization's sales process and sales methodology
Ensure all content created supports Channel and Partner Enablement Design curriculum to accomplish program objectives and deliver best-in-class learning experiences applying adult learning best practices
Utilize appropriate learning methods to cover all phases of the learning process: tell-test-show-practice-certify-reinforce. Learning methods may include: classroom, reading, eLearning, webinar, roleplay, stand and deliver, teach-back, guided selling etc.
Help analyze and select technologies to support the delivery, tracking, and reporting of training, certification and coaching activities
Develop supporting learning and reinforcement materials that can be utilized by learners during and after training event
Create and execute feedback mechanisms to assess the quality and impact of all programs
Refresh and maintain all training and materials as changes occur in market, in the company and in the portfolio
Collaborate with corporate L&D and HR to ensure alignment with employee development initiatives
Collaborate with portfolio marketing, product management and demand marketing to secure information and content from subject matter experts
Collaborate with sales leadership, sales operations and sales enablement to define sales learning and development requirements
Manage the delivery of both informal and formal learning including communication of objectives, utilization of delivery technology, creation of positive learning environment, delivery of information and feedback in a professional and motivational way
Evaluate and report on learning impact inclusive of managing the collection of the appropriate information and the analysis required to validate learning outcome and adjust programs as required. Measurement should include: activity performed, learning / development delivered, program quality, program adoption by sales, impact of learning/development on selling outcomes
Utilize sales role competency maps to create a needs assessment, identify learning outcomes, inform learning pathways, define learning cadence and create certification steps.
Essential criteria
Bachelor’s degree in Education, Adult Learning or
5+ years’ experience in the instructional design / adult learning space
3-5 years’ experience working with or in Sales and Marketing
5+ years’ experience designing e-Learning, virtual learning, live classroom training
Experience creating micro-learning and learning reinforcement modules
1-3 year’s experience managing people
Excellent verbal and written communication skills
Great at cross-functional collaboration balancing the needs of different stakeholders
Program and Project management skills - Highly organized, proactive and structured approach
Experience with learning authoring, delivery and content tools like Articulate360, Learning Management Systems, Content Management Systems, etc.
Desirable criteria
Previous sales and sales training experience, ideally with onboarding, ongoing and initiative-based programs
Relevant product and industry experience preferred
Ability to work in a fast-paced environment
Experience creating in-product learning modules
Join Us in Redefining Excellence: If you are an accomplished, visionary executive with a proven track record of transforming digital sales landscapes, we invite you to seize this transformative opportunity. Become a pivotal force in shaping the future of Alight Solutions, where innovation, excellence, and customer-centricity converge to set unparalleled standards in the industry.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
140,900 USD Maximum :
223,600 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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