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Remote Crisis Counselor - Georgia Call Center
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Full-time
Remote
- Full benefits, PTO, 401K, access to calm app, teladoc mental health sessions and more
- Screen, assess, triage, and provide telephonic crisis intervention/de-escalation to assist in identifying concerns with mental illness, developmental disabilities, and/or substance abuse using established protocols to collaboratively determine an immediate course of action.
- Provide telephonic crisis intervention services, assessment, and referral.
- Factoring in the caller’s circumstances, history, support, internal and external resources, and level of risk, make referrals and or link the caller to the appropriate service or information using established protocols.
- Depending on the risk level, determine appropriate linkage and referral which can range from information only to active rescue and dispatch of EMS and law enforcement.
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