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Referral Teleservices Tech
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Full-time
- Presenting the opportunity to join a team that is a vital role in Spartanburg Regional, one of South Carolina’s largest healthcare systems.
- The Referral Teleservices Tech is an essential position where the individual is responsible for efficiently answering a multi-line phone system and directing the callers to the correct area by verifying information in the EMR. Individuals in this role have duties that include maintaining the on-call schedule for practices, answering service for areas during off hours, monitoring alarms and lite help desk responsibilities at times where documentation in the ticket system is required.
- 1+ years working experience as a receptionist operating a multi-line switchboard phone system.
- Handles a high volume of inbound calls and maintaining a response rate swiftly in accordance with agreed standards.
- Operates various standard office machines, including personal computer, various software, fax, phone, and printer.
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