Felton Institute

ith cutting-edge social services and mental health programs that combine the best social science research with cultural sensitivity, a deep respect for the individuals served, and a commitment to social justice.. Crossroads to Hope is peer-run transitional housing for adults with seriour mental health challenges who are diverted into community-based treatment from the criminal justice system.. Crossroads seeks to enhance a multi-modality approach for adult diversion clients who are determined to be at-risk for IST (Incompetent to Stand Trial) by adding intensive peer support services for up to 6 individuals at one time within a transitional housing environment.. The Peer-led, client-centered program includes recovery and wellness strategies, independent living skills, building a support network, accessing community resources, and establishing long-term stable housing.. Set up and sustain peer self-help and educational groups to stabilize clients living situation.

program manager

Job Description:

Program Manager - Crossroads to Hope
Agency Overview
Founded in 1889, Felton Institute (Formerly Family Service Agency of San Francisco) has a 130-year history of innovation in services for vulnerable children, families, and adults. Felton Institute responds to human needs 11.ith cutting-edge social services and mental health programs that combine the best social science research with cultural sensitivity, a deep respect for the individuals served, and a commitment to social justice. Our mission is to strengthen families by providing caring, effective, and innovative social services, with special emphasis on the needs of low income families, children, and the elderly and individuals who are disabled, thus improving the quality of life for all individuals.
Program Description
Crossroads to Hope is peer-run transitional housing for adults with seriour mental health challenges who are diverted into community-based treatment from the criminal justice system. Staff with lived experience and certified as peer providers provide 24-hour on-site support and services in a County-owned home in Downtown santa Rosa. Peer providers support their peers both individually and in groups.
Crossroads seeks to enhance a multi-modality approach for adult diversion clients who are determined to be at-risk for IST (Incompetent to Stand Trial) by adding intensive peer support services for up to 6 individuals at one time within a transitional housing environment. Eligible individuals will be identified through Sonoma Countys Pretrial program process using a Pretrial Risk Assessment Tool, Public Safety Assessment administered by the Department of Probation. Additionally, a county clinician is embedded within the pretrial process to conduct needs assessments and determine appropriate levels of care for those individuals in custody. The clinician consults with clients about available treatments in the community and with their consent, the clinician provides a warm handoff to services where the Crossroads to Hope peer provider support team will meet with the client before they are scheduled for placement into the program.

Position Summary
The Peer-led, client-centered program includes recovery and wellness strategies, independent living skills, building a support network, accessing community resources, and establishing long-term stable housing. Program Manager will manage the collaboration of Peer staff with clinicians from the mental health diversion team in conducting intakes, supporting client- driven recovery plans, facilitate educational and support groups, providing navigation for needed community services, and in managing peers in helping to support the overall well-being of the residents. Program Manager will manage staff in supporting individuals living with serious mental illness in establishing a path towards recovery and stability.

Program Manager will adhere to laws regarding confidentiality and reporting requirements, and will maintain accurate, detailed observation and progress records for electronic data entry. Additional duties may be assigned as needed in order to meet the requirements of the program.

Program Specific Responsibilities
Help clients create individual service plans based on recovery goals and steps to achieve those goals.
Advocate for and liaise with clients within the criminal justice and upon release for what they need
Provide or connect clients with employment counseling, vocational rehabilitation, completion of housing applications and placement, and provision of life skills training.
Assist in the development of community support systems and networks.
Use motivational interviewing, recovery and trauma-informed approaches when delivering services.
Set up and sustain peer self-help and educational groups to stabilize clients living situation.
Provides crisis prevention planning and crisis intervention and support, as appropriate.
Maintain records after each client contact or service, in collaboration with MH Diversion program, clinicians, MHSA Coordinator, and /or Program Manager
Submit updated and timely MHSA Quarterly reports and Training Logs
Contributes to team meetings and case conferences through presentation of cases, discussion of clinical issues, and exchange of information and ideas.
Other duties and responsibilities may be assigned as required in order to meet program goals and objectives.
Minimum Qualifications
Bachelor's degree required or higher from an accredited institution, Master degree is preferred.
inimum of 3-years therapeutic intervention experience, applying comprehensive range of case management and substance abuse counseling, assessment and crisis intervention skills
Lived experience (mental health challenges and/or in recovery from a substance use disorder, and prior involvement with the criminal justice system).
Demonstrated knowledge of the Wellness and Recovery Model, the Support Employment Model, and other evidenced based practices.
Ability to work cooperatively on a multidisciplinary team, and to work with clients of diverse ethnic, cultural and gender identity backgrounds
Strong organizational, time-management skills and ability to prioritize projects.
Strong communication and Interpersonal skills
Ability to maintain proper documentation as determined by programmatic requirements
Basic knowledge of a variety of computer software applications (i.e., Microsoft Word, Excel, Access, PowerPoint, Adobe Acrobat)
SEND RESUMES TO: "jobs@felton.org"

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