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Production Support Engineer
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Full-time
- Responsibilities: The Production Support Engineer will create, monitor, and troubleshoot business critical processes using a variety of data integration tools and platforms including WhereScape RED, Snowflake, and proprietary applications.
- Experience with low-code ETL tools or integration tools like SSIS (WhereScape RED a plus).
- Execute all scheduled production jobs accurately and timely including on-demand jobs.
- Monitor systems for failures and communicate issues or problems to Business Partners Experience troubleshooting data automation packages (e.g., SSIS, Talend) Proven experience in developing business process workflows.
- Consistently communicates on the phone as required primarily within the department and company and may include client contacts or other third-party depending on assignment with account holders, may dial manually when need or use dialer system; headset is also provided.
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