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Plumbing Service Manager
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- Learn, train, and coach technicians on the Barker & Son's service model, sewer sales, and installation processes, and the use of technology and established workflows to ensure consistent support.
- Ensure technicians provide consistent 5-star customer experiences in alignment with the Barker & Sons home services proven process.
- Set the example of professional appearance and demeanor for our technicians such that moms, sisters, wives, daughters, or really anybody, would gladly welcome our team into their home and be grateful we're there to solve their problem(s).
- Continuously seek and incorporate performance feedback and coaching via site leadership and Nexstar coaches.
- Track record of success in service management, preferably in-home services, automotive, or a related field.
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