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Pharmacy Technician - Strategic Response Team
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- The PHARMACY STRATEGIC RESPONSE TEAM member contributes to AHF’s mission by presenting a friendly smile, a helpful voice and a helpful attitude, to patients, clients and customers seeking services, information, requesting to transfer their prescriptions to AHF, filing grievances or complaints.
- The Pharmacy Strategic Response Team member must become proficient in the AHF Pharmacy’s, Pharmacy Management System (PMS), in the AHF Department of Medicine’s Electronic Medical Records System (EMR) and all additional electronic and non-electronic systems utilized by AHF Pharmacy.
- The Team members of this unit must develop a working knowledge of the AHF Pharmacy Central Support Services (CSS), including the Central Refill Center (CRC) operations, the Central Billing Center (CBC) and all additional central support systems utilized by AHF Pharmacy.
- The Pharmacy Strategic Response Team members participate in developing and implementing various census enhancement programs with the AHF marketing and sales teams, the AHF Pharmacies and may include the Department of Medicine, Public Health, and Managed Care, as well as additional programs within the AHF domestic Bureaus.
- Cutting edge medicine and advocacy regardless of the ability to pay” has led to the development within AHF a robust advocacy department.
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