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Patient Services Representative
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Full-time
- At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.
- Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling.
- The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling.
- Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR.
- Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks.
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