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Patient Collections Representative (Hybrid)
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- The Patient Collections Representative will serve as the initial point of contact for patients calling into the Patient Collections team's toll-free number.
- This Patient Collections Representative will triage patient inquiries and route patients to the appropriate team member or other cross-functional team within the Company.
- A successful Patient Collections Representative will have excellent communications skills, a proactive approach, an ability to meet deadlines, eagerness to learn and develop skills, and a commitment to the patient experience.
- Answer calls received at the Patient Collections toll free phone number
- Perform all job duties while maintaining compliance with all appropriate regulatory requirements including SEC, IRS and HIPAA
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