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Parts Advisor
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- The Parts Advisor is responsible for looking up and selling parts to all customers, over the counter, through the shop and on the phone.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Directs shipping and receiving efforts to ensure timely processing.
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