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Partner Care Manager
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Full-time
- Define processing requirements: an online CRM system, IVR, paperwork, electronic, documentation, and tracking.
- Experience with the Grants Management Lifecycle
- Experience with GrantSolutions, Grants.gov, Online Data Collection, and other grants management supporting applications
- Experience using Jira, Salesforce, Amazon Connect, Microsoft Suite 365
- Project Management or Help Desk Manager Certification
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