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As a IT Help Desk Manager your focus will be on managing specific Client Support Team Leads and Subject Matter expert teams. Boulo Solutions is partnering with a company in the pharmacy space looking to hire a IT Help Desk Manager with experience managing a call center to join their team.
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Help Desk/End User Support Manager | Req#3393 ActioNet has an immediate opportunity for a Help Desk/End User Support Manager e ligible for Secret Clearance in the DC, Maryland, and Virginia area.
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The IT Help Desk Manager is responsible for the daily operations of the Help Desk, which aims to triage and quickly address or accurately route incoming issues and requests while providing excellent customer service experience.
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team.
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The Night and Weekend Help Desk Manager manages the help desk analysts in providing IT technical support to users working on site or remotely as a first level support.
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Work closely with the IT Help Desk Manager/System Administrators to ensure operations are efficiently supporting user needs in line with department and organizational objectives. The Senior System Support Specialist is responsible for managing and responding to trouble tickets through the online help desk system by providing first level technical support for internal workplace technologies and their users.
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As an IT Help Desk Manager, you will play a key role in ensuring that our operations run smoothly by providing top-notch IT support and solutions. Minimum of 7 years of experience as a help desk manager or similar role in the IT industry.
$120,000 - $160,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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If you have a passion for problem-solving, customer-centricity, and innovation, apply now to be a part of our high-performance, forward-thinking team in Wyoming, MI. WHAT YOU NEED TO BE SUCCESSFUL To excel as a Help Desk Manager at Mercantile Bank, candidates should possess 8-10 years of experience in IT/Help Desk roles, along with a B.A. in Computer Science/Information Systems or equivalent certifications.
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Additional Roles we place in Ohio: Leasing Manager Property Manager Assistant Property Manager Leasing Consultant Leasing Specialist Bi-lingual Leasing Consultant (English/Spanish) Bi-lingual Property Manager (English/Spanish) Administrative Assistant Resident Relations Concierge Front Desk Bookkeeper Residential Sales & Marketing Maintenance Technician Make-Ready Technician Turnover Technician HVAC Technician Maintenance Supervisor Maintenance Manager Porter Groundskeeper Housekeeping.
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The Service Desk Manager will also be the key lead contact for the corporate office and will help lead initiatives around employee technology engagement, end-user training, and documentation through knowledge articles.
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Experience with International Business Machines (IBM) Endpoint Management (Bigfix), WSUS (Windows Server Update Services), and System Center Configuration Manager (SCCM). Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support.
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Have very good analytical troubleshooting skills in IT help desk support at a Tier II level. Provide Manager with weekly statistical reports with data visualization on the status of the service desk.
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Help run weekly staff meetings and give mid-season performance reviewsRotate through the job schedule to fulfill the following roles: cook, sous-chef, dish washer, day desk, dinner host, server, and other projectsSafely and efficiently plan, prepare, serve, and clean-up meals for 1-110 people.
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The SBHC is staffed with a Program Manager, Nurse Practitioner, Licensed Independent Clinical Social Worker, Community Health Worker, and a Front Desk Administrative Support individual. EPIC medical record registration experience is a plusBilingual (or multilingual) in English and Spanish or Portuguese is essentialCompassionate and emotionally resilientResponsibilities:Help create a safe and welcoming environment for allRegister CHW visits through EPICAssist with all areas of the Free Food Locker Shelf Pantry - organization, track and report for in-school snacks and food orders for home, help with home deliveries, etc.
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The Help Desk Operators report hierarchically to the Maintenance Project Engineering Manager, and functionally to the Maintenance Fleet Planner. The job of “Fleet Support Engineers” also called “Help Desk Operators” consists in providing technical support to both the operator (control room/train operators) and Alstom teams by analyzing the data coming from the onboard maintenance system, track side scanner, and from the Operator.
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Virtual Reality Job Interviews
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A Potential TikTok Ban?!
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The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).
Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.