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Paragon Legacy Support
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Full-time
- Position Overview: As a Paragon Legacy Support specialist, you will be responsible for providing technical support and maintenance for our Paragon legacy systems.
- Technical Support: Provide expert-level technical support for Paragon legacy systems, including troubleshooting issues, diagnosing problems, and implementing solutions to ensure uninterrupted operation.
- Maintenance and Upgrades: Perform regular maintenance tasks, such as software updates, patch installations, and system enhancements, to keep Paragon legacy systems secure, efficient, and compatible with evolving technologies.
- Training and Knowledge Transfer: Provide training and knowledge transfer sessions to internal staff and clients on Paragon legacy systems, best practices, and recommended approaches for optimizing performance and minimizing downtime.
- Performance Monitoring: Monitor the performance and usage of Paragon legacy systems, identify potential issues or areas for improvement, and proactively implement measures to optimize performance and enhance user experience.
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