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Overnight Assistant Program Manager
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$71,675 a year
- JOB TITLE : Overnight Assistant Program Manager DEPARMENT : Warm Line POSITION TYPE : Full-time (40 hours) POSITION STATUS : Exempt HOURS & LOCATION : Hours: 10pm-8am with some daytime hours required Days : Sunday - Wednesday or Wednesday - Saturday; flexibility required Hybrid-remote work environment Will be required to travel to MHASF headquarters in San Francisco or other events and meetings as needed.
- Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health-hoarding and cluttering behavior, peer employment support, wellness & nutrition, community-based crisis response, service navigation, and more.
- The Warm Line Assistant Manager will support the Warm Line Program Manager in the development of program policies, procedures, and training curriculum in collaboration with the Associate Director of Warm Line Programs and MHASF leadership and consultants.
- The person in this role will lead outreach and communications efforts for program promotion; assist in the oversight of Warm Line hiring and staff management and directly supervise Warm Line Coordinators; assist in coordinating staff training and development; support the Warm Line Program Manager and Associate Director of Warm Line Programs in managing outcome data for evaluation and quality assurance activities; and assist in serving as a liaison with funders.
- POSITION QUALIFICATIONS & SKILLS Ability to provide leadership and support to diverse staff across shifts Previous experience working overnight preferred Ability to work in partnership with MHASF Leadership to meet program goals Previous experience working in a call center (hotline, warm line, etc.)
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