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Operations Supervisor
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- Maintain the ability to perform any/all tasks within the plasma center and supervise donor flow
- Ensures that accurate and thorough documentation of necessary records related to the donor collection is performed within ImmunoTek procedures, policies, and other applicable requirements
- Routinely perform operational and compliance reviews to assure the center is following company policies and customer requirements, as it applies to the donation process and donor flow.
- Build rapport with donors to ensure overall customer service satisfaction and maintain donor retention
- Assist in the coordination of breaks and staffing to ensure efficient donor processing
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