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Midlevel Operations Support Center (OSC) Incident Management Specialist
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- 2+ years of experience in IT Operations or IT Service Management in operations support services in a complex and large-scale environment
- Prior experience in Incident Management with experience using the Remedy IT Service Management Solution and Microsoft Office Suite
- Experience with Microsoft Excel Pivot tables and reporting features.
- Knowledge of how incident management interfaces with problem management.
- Active DOD Secret clearance and ability to obtain agency suitability clearance.
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