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Medical Front Desk Representative - Bilingual
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- Job DescriptionJob DescriptionJob DescriptionJob:Front DeskEEOC:Admin SupportStatus:Non-ExemptDepartment:Front DeskPosition Overview: Front desk personnel is the face of the office.
- Greet patients upon arrival, update patient information, answer high volume multi-line phone systems, transfer calls, schedule appointments, answer questions, Collect balances, copays, and manage the flow of traffic in the office.
- Responsibilities:Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Scan appropriate documents into EMA.Verify insurance benefits and eligibility.
- Ability to multitaskSchedule patient's follow-up appointmentAnswer multi-line phones and handle the patient's needs or directly to the appropriate party.
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