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Medical Administration Specialist Lead
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- Have experience using the CHCS and AHLTA. Knowledge of medical information systems and automated analytical tools and software (clinical and financial models).
- Thorough knowledge of DOD, Federal, State, non-profit healthcare systems and organizations, to include DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
- Thorough knowledge of DoD, Air Force, Army or Navy standards, the MHS Care System, TRICARE, medical terminology, release of medical information, and medical and legal ethics in accordance with the Health Insurance Portability and Accountability Act (HIPPA).
- Expert understanding of CHCS, AHLTA, and Appointment Call center Software, IVR, ACD, and AVAYA systems.
- Monitor the patient call center systems IVR, ACD, AHLTA, CHCS, Microsoft office suite, and all automated systems.
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