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Market Research Interviewer - Consumer Insights
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- JOB SUMMARY: Help Universal Orlando Resort learn about and improve the experiences of our guests.
- Interview Specialist 1 will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us.
- The main role is to intercept and qualify guests across Universal Orlando properties to determine whether they are eligible and willing to share feedback with us on a range of topics.
- Includes set up and breakdown of materials Conduct fixed counts/observations of guest behaviors, interactions, or other observable phenomenon Recruit for focus groups, interviews, and usability studies as needed Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Proficiency reading, typing, speaking, and understanding English Ability to walk or stand for extended periods of time as well as adjust to surrounding environment including all encountered outdoor weather conditions.
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