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Manager, Patient Access
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Full-time
- As a privately-owned, specialty healthcare company, Ferring focuses on developing life-changing innovations that help people live better lives.
- Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale while remaining agile and true to our ‘people first’ philosophy.
- Built on a 70-year commitment to science and research, Ferring is relentless in pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.
- The Manager, Patient Access will be responsible for leading day to day operations for certain aspects of Ferring hub programs, starting with the RBX product franchise and expanding to one or more products over time.
- Key duties will include leading data reporting and analysis of core statistics from the Ferring hub programs; quality checking call center operations through regular call calibration sessions with hub vendors; managing all “white mail” and case escalations related to hub services; maintaining a detailed status tracker to identify opportunities and resolve challenges related to hub operations.
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