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Manager of IT Operations
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Full-time
- Job Summary The Manager of IT Operations will be a primary figure in leading the project planning, execution coordination and tracking, and facilitation of change (both technical and non-technical) across the company for major business system new implementation or enhancement projects (Deltek, Procore, Viewpoint, HRIS & Learning & Development systems, etc
- Foster a culture of continuous improvement, collaboration, and innovation within the IT operations team.
- Operational Excellence: Ensure the IT operations team delivers exceptional service management, including incident, problem, change, and service level management.
- Project Management Oversight: Oversee IT project management functions, ensuring projects are delivered on time, within budget, and in alignment with business objectives.
- Transformation and Innovation: Guide IT transformations in identifying and implementing innovative technologies and processes that enhance business operations and IT operations service delivery.
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