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Manager IT Support
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- Responsibility for the leadership and mentoring of the IT Support team, including consistency and quality of service delivery.
- Manage and facilitate the procurement, build, deployment, and maintenance of end-user computing and mobile device hardware, ensuring assets are appropriately tracked.
- Assist with the development, implementation, and maintenance of the Corporate BC/DR (Business Continuity/Disaster Recovery) program.
- Plan, organize, coordinate, maintain, and assure effective onsite and remote client support services for desktop computers, software, telephones etc.
- Ensure the timely and accurate completion of system entitlement requests and other logical security functions.
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