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LMS Administrator
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- Proclinical is seeking a dedicated and tech-savvy individual for the role of Learning Management System (LMS) Administrator.
- The successful candidate will be responsible for providing customer support and managing the LMS across multiple business units.
- This includes addressing learner queries, developing help documents, supporting course designers, and performing various LMS administrative functions.
- Responsibilities:Provide customer support by responding to learner queries via phone calls, emails, and IT Helpdesk tickets.
- Assist course designers with system requirements, multimedia storage, course cloning, copying, backing, retrieving, and setup processes within the LMS.Perform LMS administrative functions such as managing courses, updating course properties, creating courses, curricula, certifications, and enrolling users.
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