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Lead Technical Functional Analyst
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Full-time
- MetLife is seeking a Lead Technical Functional Analyst with chatbot and AI experience to join our Corporate Systems Digital Workplace team.
- In this role you will work closely with the product manager and will be responsible for defining the product vision, strategy, and roadmap for our chatbot and AI solutions.
- Launch and iterate on chatbot products and features, measuring and optimizing their performance and user satisfaction.
- Manage feature backlog and the end-to-end product lifecycle for the chatbot and AI services, from ideation and prototyping to launch and iteration.
- Exposure to modern AI concepts such as generative AI, various models of machine learning, large language models, conversational AI (chatbot, etc.)
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