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Lead, Program Management
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$161,000
Full-time
- These results are achieved by:Act as a SME providing leadership support according to business rules of assigned programProvide on-the-job training to new and existing team members in partnershipResolve escalated customer issues.
- Communicates effectively with others with clarity and transparencyUses innovative critical and creative thinking to evaluate and solve work and customer issues.
- High School Diploma or GED and 6 years of experience or Associates Degree and 4 years of experienceExperience above to include 2 years of call center/operations experience in a pharma or payer settingExperience to include 2 years of EVERSANA experienceExcellent oral, written, and interpersonal communication skills, with ability to interact with a diverse group.
- Ability to obtain a pharmacy technician registrationKnowledge of healthcare and/or pharmaceutical industry.
- Strong computer skills with a working knowledge of Microsoft Word, Excel, and PowerPoint.
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