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Lead CX / UX Research Consultant - Remote R
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Full-time
Remote
- The PositionThe Lead UX/CX Research Consultant, reporting to the Director of UX/CX Research and under the leadership of the VP, User Experience & Design - DXG. You will be responsible for all aspects of UX Research for the Nursing and Medical Segments of the Health Learning and Practice business unit.
- Other Qualifications (preferences):Education: Bachelor's degree/University degree, Master’s degreeEssential Responsibilities:Lead User Research: Collaborating with Leaders in Product Management, UX Design, and Engineering, define the long-term visionand strategy for user experience research for the segment, aligning it with business objectives and goals.
- Lead the planning and execution of user research initiatives, employing a variety of generative and evaluative research methods.
- Partner with embedded UX design leads/teams to evaluate prototypes and solutions with customersEnsure Product teams gain a deep understanding of user needs, behaviors, and motivations.
- Involve all members of cross-functional teams in research and analysisAssessing Inclusive Design: Implement and advocacy for WCAG accessibility standards.
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