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KYC Operations Senior Group Manager - C15
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- The KYC Operations Senior Group Mgr a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.
- The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
- Lead the design and implementation of global operational capacity and productivity framework to ensure an effective and sustainable end-to-end KYC process across the KYC Business Support Unit (BSU) and ensure global compliance with KYC standards
- Work with global operational teams to set productivity targets at a global, regional, hub, satellite, team lead and individual level
- Adapt to changes in KYC client population, regulatory commitments, internal compliance commitments, etc., as appropriate
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