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Junior Site Reliability Engineer - Remote
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$65,000 - $75,000 a year
Remote
- Coordinate escalated incident response among technical teams, ensuring effective communication and swift resolution of issues.
- Maintain a comprehensive incident management protocol, including escalation procedures, incident response plans, and post-mortem analyses.
- Conduct thorough root cause analysis (RCA) for incidents to prevent recurrence of similar issues.
- Implement preventive measures based on RCA findings, including enhancements to monitoring, changes in architecture, and improvements in operational practices.
- Document all incidents, analyses, and remediation steps in a knowledge base to improve incident response and prevention strategies.
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