Upvote
Downvote
IT Tech Support Associate - TEMP
Share Job
- Suggest Revision
Temporary
- This position often focuses on the diagnosis, maintenance, and repair of both hardware and software issues in a call center or walk-in service environment, with hours that include evening and/or weekend operations.
- This role typically handles Tier I and Tier II requests from users that cannot be effectively resolved remotely.
- Provides first-level incident management and routine systems support services at a Technology Support Center or Call Center
- Uses designated incident management systems as a work management and tracking tool
- May provide oversight for equipment loans at a Technology Support Center
Active Job
Updated 12 days agoSimilar Job
Relevance
Active