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IT Support Manager
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$95,000
- As the IT Support Manager, you will lead a team of skilled IT professionals and be responsible for ensuring the smooth operation of our IT systems and delivering exceptional technical support to our employees and customers.
- Oversee the IT support ticketing system, ensuring timely and efficient handling of incidents, service requests, and inquiries.
- Identify training needs and provide ongoing training and development opportunities to the IT support team.
- Develop and enforce IT support policies, procedures, and standards, ensuring compliance with security and data protection regulations.
- Collaborate with the IT management team to plan and execute IT projects related to support services, ensuring successful implementation and delivery.
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