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ICMS Case Manager - SC / Hope Center
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- The Salvation Army Diane and John Mullin Hope Center Apartments is a 65-unit permanent supportive housing program with on-site property management and case management services.
- Services provided shall include outreach and engagement; intake and assessment; individualized service planning; housing and rental assistance; linkages to health, mental health, substance use disorder services and other supportive services; ongoing monitoring and follow-up; assistance with benefits establishment, transportation, and legal issues; crisis management; eviction prevention; client education; housing location services; coordination and collaboration with community partners.
- ISP and case notes shall be entered into the Homeless Management Information System (HMIS), and the Case Manager is responsible for participating in routine HMIS and other staff training.
- Utilize best practices, including trauma-informed care, harm reduction model, and cultural competency.
- Assist clients with obtaining income and/or establishing benefits, including coordinating the completion and submission of applications for health insurance benefits (e.g., Medi-Cal, Medicare, Covered California, etc.)
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