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HVAC TB Service Manager
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Full-time
- This position will work with the Branch HVAC Service Manager and oversee operations of the Truck Base Mechanical HVAC Team. The HVAC Truck Based Mechanical Service Manager is responsible for HVAC Service to customer account leadership, including Labor and Material growth, execution of the Service business for the team’s customer base.
- Drives profitability and efficiency of the HVAC Service Team while leading customer relationship development and happiness.
- This role is responsible for employee and customer development, employee and customer retention, and JCI safety program compliance with technicians and customer sites.
- Assist Branch Service Manager in setting and monitoring goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.
- Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.
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