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Help Desk Technician
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Full-time
- Provide end user support services for hardware and software.
- Create and maintain standard operating procedures (SOPs) for end users and end user support.
- Ensure workstation deployments follow a defined checklist prior to production deployment ensuring systems are fully patched, anti-virus software and System Center Configuration Manager (SCCM) software are installed.
- Provide support for Mobile Device Management (MDM) software.
- Provide support for Unified Communications as a Service (UCaaS) devices.
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